If you are looking at a team of experts to help design an effective Security Operations Centre for you, then you’ve come to the right team! Not only are we experts on implementing some of the leading SIEM solutions, but we have an intense focus on implementing the right standard operating procedures, producing the right set of metrics, and ensuring your SOC is staffed with the right skillsets to deal with the threats of the future. Moving much beyond simply complying with various regulations, we intend to deliver real business value from the SOC.
Our Solutions team has worked on numerous SIEM products and solutions offered by our partners such as HP ArcSight, RSA Security Anlaytics, Splunk, etc. and have deployed across various devices. We can help analyse your existing setup and ensure you’re getting maximum return on your investment. Be it fine-tuning source devices, configuring correlation rules, ensuring proper alerts, dashboards and reports have been created, we provide an entire suite of expert consulting services to ensure your SOC – Security Operations Centre is working at maximum! We provide extensive training services for you security team to get well versed with the installed SIEM solution. We also handle any troubleshooting issues arising out of deployment or during the usage of SIEM.
Incident Response and Forensics training form a critical requirement for SIEM technicians and analysts. They need to be regularly updated with latest security trends and be aware of the threat vectors - especially which come directly under the umbrella of business operations. It is a good practice to ask for regular training exercises for your SOC team from the vendor itself; including it as a part of the contract agreement only. This will help to effectively utilize the deployed SIEM solution.
For operating SIEM operations, it is necessary to cultivate the culture of cross-domain expertise among your SIEM teams to enhance their skill set. The team must be proactive in its approach regarding security and not just act in a traditional defensive way. Team members must learn to quickly recognize the patterns emerging from the normal expected behaviour and be able to identify possible attack vectors when the existing setup is susceptible. In these cases, escalation matrix must be strictly adhered to when incident tickets are raised.
For this to take place effectively, SIEM teams must take precedence over operational teams of SOC; facilitating swift action during emergencies. The team needs to work dedicatedly in isolation so that no conflict of interests arises in its operations. SIEM teams typically report directly to CISO or to the manager who heads information security operations.